We celebrate our client successes. Sure it makes us look good, but the real pay-off is watching our vision for patient and family-centered care become the impetus that elevates our clients to the leadership position in care delivery.

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• Kaiser and Harrison Medical Center featured in NW Nurseweek Oct 2007
• Marion General wins Thomson 100 Top Hospitals: Performance Improvement Leader for 2006 Award
• Tracy Loudon wins Greater Portland Area Chapter of the AACN Critical Care Nurse of the Year
• Harrison Medical Gallup Employee Satisfaction Exceeds Goals
• Marion General Awarded one of Solucient’s Top 100 Hospitals
• Article by Jill Anderson with SARMC published in Cardiovascular Nursing
• William Beaumont Royal Oak and Genesys Noted as Top 50 Hospitals
• Oakwood Hospital Makes Top 100 Heart Hospital
  
  
• Sharon LaCrosse, RROHC Education Coordinator at Harrison Medical Center, has recently published an article, Exploring Nursing Practice: Using RROHC as a Model, by Nurse Leader. Read the blog post for an excerpt and link to the article.
  
  
• Nurse Leader just published Ruth's new article Why Nurses Must Still Learn to Delegate in the October 2008 Edition.
  
  
• Ruth's new book is featured in the November edition of the AONE's Member e-newsletter. Click here to read the spot.
  
  
• Thriving in Tough Economic Times Through a Bundle of Best Bedside Practices, Ruth Hansten, Volume 4, Issue 2, February 2009 Foul financial forecasts preview hospitals’ diminishing reimbursements, increased uncompensated care, pressure to avoid unpaid “never” events while publicly proclaiming outcomes with fresh transparency. But retrenchment, paralysis, or waiting for better times won’t necessarily spell survival.
  
  
• Exploring Nursing Practice Using RROHC as a Model, Sharon LaCrosse RN MSN, Nurse Leader, Volume 6, Issue 6, December 2008 p 42-45. A cairn is a stack of rocks that marks a path. It is laid by an individual trailblazer to mark a path for those that will come behind. Given that,they must have in mind that there will be someonewho will come along and need to have the turns onthe journey identified for them. So it is with the Relationship & Results Oriented Healthcare™ (RROHC) process at our community hospital as we travel the trail to become a Magnet facility. I hope to lay a cairn for you to follow as you build your path to improved professional practice. At Harrison Medical Center, a 297-bed community hospital with campuses in Bremerton and Silverdale,Wash., metaphor and models have marked the way to transforming the health of our community and our employees. These concepts have come in the form of a common shared language through the RROHC program concepts, the 4 Ps (purpose, picture, plan, and part), and situation, background, assessment, recommendations (SBAR).

   

  Why Nurses Still Must Learn to Delegate, AONE Nurse Leader, October 2008

  Delegation and supervision of assistive personnel is acomplex critical thinking process requiring expert clini-cal judgment, superb emotional intelligence, and flexi-ble, innovative leadership skills. As the forecasted short-age of qualified registered nurses (RNs) continues tovisit mayhem on the necessary RN staffing for optimalquality care, nurse leaders must be certain that nurseslearn to leverage their brainwork by using available assistive personnel to supplement their eyes and ears.What’s actually happening in RN teamwork with assis-tive personnel may surprise nurse leaders.

• News spotlight: Care model builds on eye-to-eye communication, HC Pro Nurse Manager Weekly E-Newsletter

  A new nursing care model has staff at Oakwood Hospital in Dearborn, MI literally pulling up a chair to improve patient care delivery.
  
  Relationship & Results Oriented Healthcare—created by Hansten Healthcare PLLC, a healthcare firm based in Port Ludlow, WA—aims to strengthen staff members' connection with patients and families by adding a personal touch to the delivery of results-oriented care.

  The multifaceted, but adaptable model incorporates a number of practices to assist nurses in providing safe patient-centered care. One practice has nurses communicate with patients at eye level while sitting beside them, rather than towering over them when standing. They are also taught to practice focused listening skills and therapeutic eye contact.